Returns & Exchanges
At Coleman, we stand behind the quality of our outdoor gear and offer a 30-day return policy for unused products in their original packaging. Whether it is a tent or a cooler, we want to ensure you are fully equipped and satisfied for your next adventure.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely pack the items in their original box, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Print and Attach Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your package.
Drop Off and Track
Take your package to any authorized shipping carrier location; you will receive a confirmation email once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing